Refund and Return Policy
Effective Date: May 5, 2025
Return Window
You may return unopened products within 30 days of delivery for a full refund, minus shipping costs.
Return Conditions
To be eligible for return, items must be:
- In original, unopened packaging
- Not expired
- Accompanied by proof of purchase
- Returned in sellable condition
Non-Returnable Items
For health and safety reasons, we cannot accept returns of:
- Opened or used products
- Products past expiration date
- Products not in original packaging
Return Process
To initiate a return:
- Contact our customer service within 30 days of delivery
- Provide order number and reason for return
- Receive return authorization and shipping instructions
- Ship items back to our facility at your expense
Return Address: YUMYGUMMY LLC 1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110
Refund Processing
Refunds will be processed within 5-10 business days after we receive your returned items. Refunds will be issued to the original payment method.
Exchanges
We do not offer direct exchanges. To exchange items, please return the original item for a refund and place a new order.
Damaged or Defective Products
If you receive damaged or defective products, contact us immediately. We will provide a prepaid return label and full refund or replacement.
Contact for Returns
Email: contact@yumygummy.com